CLICK + COLLECT
Let customers order before they arrive to enhance checkout efficiency and minimise wait times.
Out with the Old, In with the New: How Technology is Changing the Ordering Game
Swishr Courier's self-service kiosk allows customers to easily place orders from anywhere using a web browser or app, providing convenience and flexibility in interacting with businesses.
Total control in your hands
Accept or Reject Orders
Having the freedom to accept or reject orders based on in-store busyness can be a game-changer for businesses. It allows for better time management and ensures that the quality of service is maintained even during peak hours. This flexibility can lead to more satisfied customers and a smoother overall operation.
Allow Scheduled Orders or ASAP Collections
Having the option for scheduled orders or ASAP collections can greatly improve customer satisfaction. Scheduled orders offer convenience and save time for customers who prefer a set delivery time. On the other hand, ASAP collections cater to those who need their items urgently. By providing both options, businesses can accommodate various customer needs and preferences effectively.
Managing Order Limits for Efficient Fulfilment
Setting limits on the number of orders per 30-minute slot can help streamline the order fulfilment process. By controlling the influx of orders, businesses can ensure efficient processing without feeling overwhelmed by deadlines. This approach can help maintain a steady workflow, preventing delays and ultimately leading to a more positive customer experience.
Cancel orders without long waiting on the phone
Canceling orders directly from your partner app can save time and hassle. This feature allows you to quickly address unfulfillable items or customer cancellations without the need to wait on hold over the phone. It streamlines the process and ensures efficient handling of such situations, making it more convenient for both you and your customers.
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